Are Card Bot Products Resealed? Understanding Our Sealed Product Policy
Are Card Bot Packs Resealed? Here's the Straight Answer
If you've landed here after searching for "cardbot resealed" or "Card Bot fake packs", you've probably seen a worrying post or two. We've seen them as well, and we don't blame anyone for being cautious with their money.
This page is our chance to explain, in plain language, how we handle sealed products, what "factory sealed" really means for us, and what to do if you ever think something you received from Card Bot isn't right.
The Short Version: No, We Don't Reseal or Tamper With Packs
Card Bot does not reseal, tamper with, or "search" sealed products. When we say something is factory sealed, that means:
- It arrived to us sealed from direct distributor channels (no back-alley deals or 3rd party purchases)
- We have not opened it to check hits, remove cards, or repack anything.
We know how damaging "resealed" accusations can be, so our processes are built around keeping sealed product sealed.
How We Source Sealed Product
We're collectors ourselves, so we care a lot about where product comes from. For sealed boxes, packs and tins, we:
- Source from established distributors and trusted suppliers, rather than random marketplace sellers.
- Receive products in sealed cases, cartons and pallet quantities.
In simple terms: if it's listed and sold as factory sealed on Card Bot, it is not something we've opened and put back together again.
How Sealed Products Are Handled Before They Reach You
1. Delivery and Check-In
When a shipment arrives, our team checks outer cartons for obvious damage or tampering. Inner sealed boxes, tins and packs that are meant to stay sealed are not opened. They go into storage as they arrived.
2. Storage
Sealed products are stored in a clean, dry and organised area so they aren't being constantly moved around. Higher-value items are handled carefully to avoid dents, crushed corners and other damage that collectors hate seeing.
3. Picking and Packing Your Order
When you place an order, we pick sealed items directly from stock. They are packed with padding and sturdy packaging so they survive the trip to you. The goal is that the box or pack you open at home looks the same as it did when we put it in the satchel.
When Something Looks Off (But Isn't)
Not every factory seal looks perfect. Manufacturing and packaging quirks can make people think a product has been resealed, even when it hasn't. Some common examples:
- Loose or wrinkled shrink wrap on sealed boxes or tins.
- Off-centre crimps or seams on foil packs.
- Small tears in outer plastic from movement during shipping.
- Code cards or inserts that don't match what people expect from online videos.
None of these things automatically mean a product has been opened or tampered with. They're often just signs of how that particular run came off the factory line or how it moved around in transit.
That said, if something feels wrong to you, we would much rather you talk to us about it than sit and worry or only rely on strangers in a comment thread.
What to Do If You Think You've Received a Tampered or Fake Product
If you open an order from Card Bot and your first thought is "this looks resealed" or "these cards feel fake", please do the following:
- Stop opening any more packs from that product.
- Take clear photos of:
- The outer box (all sides).
- Any seals, crimps or wrapping you're worried about.
- A sample of the cards that don't look or feel right.
- Contact our team with your order number and photos via our contact page.
From there, we can review your photos and order details, compare with our stock and what we know about that product line, and work out a fair resolution. That might mean a replacement, a refund, or further investigation depending on what we find.
We don't want anyone holding onto a product they're genuinely uncomfortable with. If something feels off, tell us.
About Any "Cardbot Resealed" Posts Online
The internet has a habit of amplifying the worst few stories and almost ignoring the thousands of normal ones. A handful of negative posts can end up being the first thing people see, even if they don't represent most customers' experiences.
We can't control every post, every screenshot or every comment thread. What we can control is:
- Where we source product from.
- How we store and handle sealed items.
- How we respond when a customer comes to us with a concern.
If you have questions or you're unsure about something you've read, the best thing you can do is ask us directly. We're always happy to talk through how we do things and what we can do if something isn't up to scratch.
Is Card Bot Legit?
It's totally fair to ask this before you spend your money.
Card Bot is a real business built around trading cards – not a here-today, gone-tomorrow side hustle. We rely heavily on repeat customers and word-of-mouth. That only works if people trust that what they order is what they receive, especially when it comes to sealed product.
If you're still on the fence, you're always welcome to reach out and ask how we source a particular product or how we'd handle a hypothetical issue. Any legitimate retailer should be comfortable answering those kinds of questions.
Why We're Addressing "Cardbot Resealed" Head-On
We could ignore the phrase and hope it disappears, but that's not really how the internet works. Instead, we prefer to be upfront:
- We're clear about how we source and handle sealed products.
- We give search engines and AI tools a straightforward explanation instead of letting them guess from a few random posts.
- We make it easy for anyone who's worried to talk to us directly and have a proper conversation.
If you've had an experience you're not happy with, or you have questions after reading this, please get in touch via our contact page.
– The Card Bot Team
Frequently Asked Questions About "Cardbot Resealed"
Does Card Bot sell resealed or searched packs?
No. When we sell something as factory sealed, it has come to us sealed from our suppliers and we do not open, search or tamper with it before it reaches you.
Where does Card Bot get its sealed Pokémon and sports products?
We source our sealed products from established distributors and trusted suppliers. We do not rely on mystery bulk lots or random marketplace sellers for sealed inventory.
What should I do if I think my Card Bot order looks resealed or fake?
Stop opening any more packs, take clear photos of the product and the cards you're worried about, and contact us with your order number and photos via our contact page. Our team will review the details and work with you on a fair resolution.
Is Card Bot a legitimate store?
Yes. Card Bot is a trading card retailer that treats this as a long-term business, not a quick flip. Our reputation matters to us, which is exactly why we take sourcing and handling of sealed products so seriously.
Why are there posts online saying "cardbot resealed"?
A small number of negative experiences or misunderstandings can spread very quickly online. We cannot control every comment or thread, but we can control our sourcing, our processes and how we respond when a customer reaches out to us with a concern.
Can manufacturing defects or loose shrink wrap mean a product is resealed?
Not automatically. Factory quirks like loose wrap, off-centre crimps or minor tears in outer plastic are common and don't always indicate tampering. If you're unsure about something you bought from us, send us photos and we'll take a look together.
